DELIVERY

SHIPMENTS

The delivery address
7.1 - The delivery of the book(s) will be made to the address indicated at the time of registration.
Methods of delivery
7.2 - The delivery of the order will be made by GLS, La Poste or by any other company that Editions de l'Etre Intégrale deems appropriate. The processing of the parcels, their delivery and their follow-up are not the responsibility of the Editions de l'Etre Intégral but only of the carrier.
7.3 - Editions de l'Etre Intégral is not responsible for the smooth delivery of the order.
7.4 - The delivery time is between 2 and 30 working days from the date of the order of one or several books.
7.5 - In case of delay in delivery, the Customer is invited to contact the Customer Service of Editions de l'Etre Intégral whose coordinates are: relationClient@editionsdeletreintegral.com
7.6 - Each delivery is deemed to have been made as soon as the entire order is made available to the Customer or to any person designated by the Customer to receive it.
Availability of books
7.7 - Editions de l'Etre Intégrale sells books in small or large quantities.
7.8 - Our product offers are valid as long as they are visible on the site, within the limits of available stocks, except for promotional operations mentioned as such on the site. In the event of an unavailability of product after placing the order of the Customer, we will inform him of the reasons by e-mail. In case of reprinting, a new delivery time will be given to the Customer. If a work is no longer available for any reason whatsoever, the Customer will be informed as soon as possible and his order will be automatically cancelled. No bank debit will be made. For information, the amount of the Customer's order is debited only when the package is shipped.
7.9 - Any delay directly attributable to Editions de l'Etre Intégrale (stock shortage, reprinting of a book, technical problem...) will be notified to the Customer by e-mail. The reason will be explained. Details will be given concerning the shipment of the order. A new delivery time will be proposed.
7.10 - No debit will be made before the order is shipped.
7.11 - The Customer is reminded that when he (or a third party designated by him) takes physical possession of the ordered products, the risks of loss or damage of the books are transferred to him.
Reservations
7.12 - The Customer must notify the carrier and Editions de l'Etre intégral by e-mail at the following address: relationClient@editionsdeletreintegral.com of any reservations about the delivered product (for example: damaged package, already opened...). In case of doubt, open the package in the presence of the deliveryman. If the deliveryman does not wish to wait for the package to be opened in his presence, the Customer must indicate that the deliveryman did not want to stay the time of the verification.
7.13 - In the event that the contents of the package received are damaged or do not correspond to the order, the Customer must report this to the Customer Service Department and return the order to the address indicated.
7.14 - Editions de l'Etre Intégrale will refund the order or exchange the book(s) and pay the return shipping costs upon presentation of a receipt.